Terms of service

AXEL.SHOP is operated by AXEL PINNACLE PICKS STORE LTD, HE 489637, VAT 60344779Q, 105 Athalassas Avenue, 2013 Strovolos, Cyprus. Contact: admin@axel.shop. Website: https://axel.shop.

About these terms

These terms govern purchases made on AXEL.SHOP, subject to mandatory consumer rights.

Products and prices

We aim to show accurate product information and availability. Applicable taxes, shipping and other mandatory charges will be shown before order confirmation. If we cannot fulfill an order, we will contact the customer and arrange an appropriate remedy or refund as required.

Orders and payment

Payment options are shown at checkout. Orders are acknowledged in accordance with checkout procedures. Legitimate errors will be addressed without excluding rights under binding contracts.

Delivery

Our shipping services include BOX NOW and local postal services, depending on location and availability. Delivery options, charges and estimates are provided before purchase. Statutory delivery rights remain unaffected.

Returns and cancellations

We provide a voluntary 30-day return policy and respect the applicable 14-day EU statutory withdrawal right for eligible purchases. Customers generally bear change-of-mind return postage when properly disclosed before checkout, unless free returns are expressly offered. Refer to our Refund Policy. Consumer rights concerning defective or non-conforming goods always prevail over inconsistent provisions.

Privacy and intellectual property

See our Privacy Policy. Original AXEL.SHOP content is protected under applicable law; rights in third-party materials belong to their respective owners.

Support and applicable law

For complaints or questions contact admin@axel.shop. Cyprus law applies without depriving customers of mandatory protections in their place of residence. Updates to these terms do not retroactively extinguish acquired rights.