Shipping policy

AXEL.SHOP is operated by AXEL PINNACLE PICKS STORE LTD (HE 489637; VAT 60344779Q), 105 Athalassas Avenue, 2013 Strovolos, Cyprus. Email: admin@axel.shop.

Countries

We serve selected destinations including Cyprus, Greece, Germany, Italy, Poland, France, Finland and Sweden, where available at checkout. Availability can vary by product.

Carriers and fulfillment

We use BOX NOW and local postal services depending on destination, order and service availability; fulfillment arrangements may vary by product.

Costs and delivery estimates

Applicable charges and available delivery estimates will be disclosed before the customer confirms an order. They depend on country, product and parcel. If no service is offered at checkout, contact us before placing an order.

Tracking and delivery problems

Tracking will be provided when available. For concerns, contact admin@axel.shop quoting your order number. Statutory delivery rights remain unaffected.

Returns

Return methods may include BOX NOW or local postal services. Customers generally pay for change-of-mind return delivery where disclosed before purchase, unless we explicitly offer free returns. See our Return & Refund Policy for details and legal rights.